This ESP course is for CESAG First Year Students who are basically “Would be Managers”. Hence, we believe that at the outreach of their studies they should have a sound background of what is expected from a Manager. In other words, our Global objective is to have them cover in 30 hours the following Units:

01 What is managing: What do managers do in their job, What are their roles

02 Managing People: how do managers cope with their employees?

03 Presentation How should Managers deal with this communication skill. What is a good presentation

04 Meeting

05 Negotiation

06 Telephoning